Find solutions to common problems related to Wright Library patron notifications.
I want to change or check my notification preference.
I am not receiving email notifications.
I am not receiving text notifications.
I am getting phone calls from the library, but they don't say anything.
I am getting multiple phone calls a day from the library.
Or, check your account online anytime by logging in with your library card number and PIN (usually the last 4 digits of your phone number). From the My Record section of your account, click Contact Information and Preferences to verify all your contact details are up-to-date. If you notice an error in your phone number, email address, or anywhere else, you can correct it and submit the change so we can update our records.
You can also do an all-mailbox search for email@example.com to find past messages; they're likely in some hidden folder. If you find a message from us, click and drag it into your inbox, or click a "Not Spam" button if you see one. (Exact wording differs depending on your email provider and your device.)
Need help? Visit the library and log into your email on one of our public computers, and we can walk you through it. Make sure you know your email password so you can sign in!
If your mobile carrier isn't listed, let us know and we can look into it.
Still need help?
Feel free to contact us with other questions.